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Title

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Sales and Operations Assistant

Description

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We are looking for a Sales and Operations Assistant who will play a key role in supporting our sales team and ensuring the efficient execution of operational tasks. This position requires high organizational skills, attention to detail, and the ability to work in a fast-paced environment. The ideal candidate will have excellent communication skills, the ability to work with clients and internal teams, and the capability to analyze data and optimize processes. Key responsibilities include coordinating customer orders, supporting sales managers, maintaining reports, interacting with logistics and procurement departments, and participating in the planning and implementation of sales strategies. The Sales and Operations Assistant will also be responsible for timely updates in CRM systems, preparing presentations and reports, and organizing meetings and events related to sales. The candidate should have basic knowledge in sales and logistics, be proficient in office software, especially Excel and PowerPoint, and have experience working with CRM systems. It is important to be able to prioritize, work under multitasking conditions, and demonstrate initiative in solving emerging problems. This position offers an excellent opportunity for professional growth in sales and operations, as well as the development of cross-functional collaboration skills. We offer a competitive salary, a friendly work environment, and opportunities for training and career advancement.

Responsibilities

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  • Support the sales team in daily tasks
  • Coordinate orders and track their fulfillment
  • Maintain and update client database in CRM
  • Prepare reports and analytical materials
  • Organize meetings and presentations
  • Interact with logistics and procurement
  • Monitor operational process execution
  • Participate in sales planning
  • Handle incoming customer inquiries
  • Collect and analyze customer feedback

Requirements

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  • Higher education (preferably in business or logistics)
  • At least 1 year of experience in sales or operational support
  • Proficiency in office software (Excel, PowerPoint, Outlook)
  • Experience with CRM systems
  • Excellent communication skills
  • Ability to multitask
  • Organizational skills and attention to detail
  • Ability to work independently
  • Data analysis skills
  • Willingness to learn and grow

Potential interview questions

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  • What is your experience in sales or operational support?
  • Which CRM systems have you used before?
  • How do you handle multitasking?
  • Describe a situation where you solved a complex operational issue.
  • What tools do you use for data analysis?
  • How do you organize your work under tight deadlines?
  • How do you collaborate with other departments?
  • What are your strengths in working with clients?
  • How do you respond to changing task priorities?
  • Why are you interested in this position?